Our Services
Air cargo sales and marketing
- Revenue Generation: Develop and execute sales strategies to maximize cargo revenue for airline partners.
- Market Analysis: Conduct research to identify demand trends, competition, and new opportunities in various regions.
- Client Acquisition & Retention: Build relationships with freight forwarders, logistics companies, and shippers to ensure consistent cargo bookings.
- Brand Representation: Act as the official representative of the airline’s cargo division, ensuring visibility in the market.
- Promotional Campaigns: Organize marketing campaigns, roadshows, and training sessions for customers to promote airline services.
Freight Forwarding and Logistics
- Cargo Handling & Booking: Manage cargo reservations, space allocation, and capacity planning for airline partners.
- Multimodal Transport Solutions: Offer end-to-end logistics, including air, sea, and ground transportation coordination.
- Customs Clearance & Documentation: Assist clients with regulatory compliance, customs brokerage, and documentation.
- Warehousing & Distribution: Provide storage solutions, inventory management, and last-mile delivery.
- Special Cargo Services: Handle perishable goods, dangerous goods, pharmaceuticals, and oversized cargo.
Customer Support and Tracking
- 24/7 Customer Assistance: Offer round-the-clock support for booking inquiries, cargo status updates, and claims handling.
- Cargo Tracking & Reporting: Provide real-time tracking systems to monitor shipments and ensure timely deliveries.
- Claims & Dispute Resolution: Assist with lost or damaged cargo claims, refunds, and dispute resolution with airline partners.
- Service Quality Assurance: Ensure smooth handling, minimal transit delays, and high customer satisfaction.
Contract Negotiation with Airlines
- Capacity & Pricing Agreements: Negotiate cargo space allotments, pricing structures, and revenue-sharing models with airlines.
- Regulatory Compliance: Ensure all contracts align with aviation industry standards and government regulations.
- Service Level Agreements (SLAs): Define performance metrics, transit time guarantees, and penalty clauses to safeguard both airline and client interests.
- Network Expansion: Collaborate with airlines to develop new cargo routes and expand service offerings.
- Financial Management: Handle invoicing, revenue collection, and financial reporting on behalf of the airline.
